Customer Service/Sales

The Home Depot; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Las Vegas is seeking Customer Service/Sales associates who will provide fast and friendly service by actively engaging with customers. In this role, associates will assess customer needs and recommend suitable products, ensuring their assigned areas are well-maintained and safe. Ideal candidates will have a commitment to safety policies and delivering excellent service to support customers' projects.

Qualifications

• Ability to provide fast, friendly service and engage with customers.
• Knowledge of safety policies and standards.

Responsibilities

• Provide assistance by assessing customer needs and recommending products.
• Maintain the in-stock condition of assigned areas.
• Ensure a clean, safe, and shop-able environment.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.