Customer Service/Sales

The Home Depot; Bossier City (LA); On-site; USD 26,000 - 38,000; Full time

Job summary

The Home Depot in the United States is seeking Customer Service/Sales associates who provide fast, friendly service by actively seeking out customers, assessing their needs and offering helpful solutions. You will learn product details with our tools, greet, qualify, recommend and close sales in your department, and assist in neighboring sections while keeping shelves in stock and the area clean and safe.

This role emphasizes teamwork, safety compliance, and helping customers complete projects

Qualifications

• Customer service experience preferred.
• Ability to greet customers and assess needs.
• Willingness to learn product information and assist on projects.
• Team player with safety awareness.

Responsibilities

• Provide fast, friendly service by actively engaging with customers.
• Greet, qualify, recommend and close sales in your department.
• Maintain in-stock conditions and keep areas clean, safe and shop-able.
• Collaborate with supervisors and other departments to ensure smooth operations and safety.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.