Customer Service/Sales

The Home Depot; Streetsboro (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

The Home Depot in Streetsboro, OH is seeking friendly Customer Service/Sales associates who actively greet and assist customers, assess needs, and provide product information to drive sales.

You will learn product knowledge across departments, work to keep shelves stocked, clean and safe, and follow safety policies while collaborating with teammates and supervisors to deliver a great shopping experience.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to greet, qualify, and assist customers effectively.
• Strong communication and teamwork skills.

Responsibilities

• Greet customers, assess needs, and recommend products to close sales.
• Learn product information to assist customers across departments.
• Maintain in-stock condition and ensure shelves are clean and safe.
• Follow safety policies and report hazards or incidents to supervisors.
• Work with Department Supervisors and teammates to support store operations.

Skills

Customer service

Sales

Communication

Job description

75228BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.