Customer Service/Sales

The Home Depot; Alexandria (LA); On-site; USD 24,000 - 36,000; Full time

Job summary

The Home Depot in Alexandria, LA is seeking a Customer Service/Sales associate to greet customers, assess needs, and recommend products across departments. You will learn to close sales, maintain stock, and keep the store clean and safe while following all safety policies.

This role emphasizes fast, friendly service and teamwork with department supervisors and colleagues. Candidates should be eager to learn product information and help customers find solutions in Building Materials, Decor,

Qualifications

• Greet and qualify customers, recommend products, and close sales.
• Maintain in-stock condition and keep areas clean and safe.
• Follow all safety policies and procedures.

Responsibilities

• Greet customers and assess needs to provide assistance.
• Qualify customers, recommend products, and close sales to complete purchases.
• Maintain stock levels and keep the department clean, shop-able, and safe.
• Work with the Department Supervisor and other associates across departments.
• Adhere to all safety policies and report hazards to management.

Skills

Customer service

Sales

Safety awareness

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.