Customer Service/Sales

The Home Depot; Gretna (LA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Home Depot in Gretna, LA is seeking a Customer Service/Sales associate to provide fast, friendly service by actively engaging customers and assessing their needs to suggest and close sales on department goods. You will learn product details, greet and qualify customers, and work toward completing sales while keeping the area stocked, clean, and safe.

Responsibilities include following safety policies, completing required safety training, and collaborating with department supervisors and

Qualifications

• Customer service experience is preferred.
• Ability to greet, qualify, recommend and close customers.
• Ability to maintain stock and a clean, safe store environment.

Responsibilities

• Greet customers and assess their needs to provide suitable assistance.
• Learn products and use tools to inform customers and drive sales.
• Maintain in-stock conditions, cleanliness, and safety in the department.

Skills

Customer service

Sales skills

Communication

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.