Customer Service/Sales

The Home Depot; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Albuquerque is seeking Customer Service/Sales associates to provide friendly assistance and help customers assess their needs. The role involves maintaining a clean and safe shopping environment while learning about products to support project sales. Candidates should demonstrate customer service orientation and sales skills, following all safety protocols during interactions and daily tasks. This is an excellent opportunity for those who enjoy a fast-paced retail environment.

Qualifications

• Ability to assess customer needs and provide assistance.
• Learn to recommend products and close sales.
• Follow safety policies and standards.

Responsibilities

• Provide fast, friendly service by actively seeking out customers.
• Maintain stock condition of assigned areas and ensure cleanliness.
• Work with Department Supervisor and fellow associates.

Skills

Customer service orientation

Sales skills

Product knowledge

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.