Customer Service & Retail Pro — Growth & Benefits

Lowe's; Cape Girardeau (MO); On-site; USD 32,000 - 38,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in the United States is hiring a Customer Service Associate to greet customers and help them find home improvement products. You will provide friendly, knowledgeable service, assist with locating items, and ensure customer needs are met throughout shifts.

The role supports part-time schedules, offers tuition assistance, a 401(k) match, and a discount program. It involves various store departments and potential bilingual growth opportunities.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, outputting information).
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic abilities.
• Able to stand/sit for extended periods and perform duties as needed.
• Lift 25 lbs unassisted or more with assistance/ accommodation.
• 6 months of retail and/or customer service experience (preferred).
• Bi-lingual skills (preferred).
• Trade-related department certification (preferred).

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for timely fulfillment.
• Cross-train in other store areas to support service quality.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer service

Computer use

Retail technology

Bilingual skills

Trade certification

Proactive assistance

Reading and arithmetic

Tools

Smartphones and tablets

Job description

Lowe's in the United States is hiring a Customer Service Associate to greet customers and help them find home improvement products. You will provide friendly, knowledgeable service, assist with locating items, and ensure customer needs are met throughout shifts.

The role supports part-time schedules, offers tuition assistance, a 401(k) match, and a discount program. It involves various store departments and potential bilingual growth opportunities.