Customer Service Representatives

Blue-Sky-Pest-Control; Gilbert (AZ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401K match

Medical insurance

Telemedicine

Mental health

Dental

Vision

Paid holidays

Paid time off

Job summary

Blue Sky Pest Control is hiring a full-time Customer Service Representative to join our Gilbert, AZ office. This role is scheduled Monday through Friday, 7:45am to 5:05pm, with a rotating Saturday half-day every four weeks.

You will help customers, coordinate service routes, confirm appointments, process payments, and maintain accurate records. The ideal candidate communicates clearly, stays positive, and enjoys learning as the company grows.

Qualifications

• Experience in customer service roles preferred.
• Excellent verbal and written communication.
• Ability to stay organized and detail-oriented.

Responsibilities

• Handle most customer communications and inquiries.
• Coordinate service routes and appointment confirmations.
• Process payments and manage billing tasks.
• Maintain accurate records of customer interactions and transactions.
• Provide friendly, professional support to customers and team members.
• Be adaptable and willing to take on new assignments as needs change.

Skills

Customer service

Communication

Problem solving

Team player

Job description

Blue Sky Pest Control is hiring full-time Customer Service Representatives; $19 - $25 per hour (DOE). This position works from our main office, located in Gilbert, Arizona. M-F 7:45am – 5:05pm with an hour lunch. (Work one ½ day on Saturday every 4 weeks on a rotation with the team, with the option to take a ½ day off during the week you work a Saturday, or work the Saturday for overtime)

Benefits at a Glance

• Consistent and stable work environment. No layoffs or furloughs, even in 2020. Consistent growth every year in business (est. 1999).
• Competitive pay and comprehensive benefits package: 401K with employer match, medical, tele medical, mental health, dental, vision, 7 paid holidays and paid time off (12 days first two years, 17 days after 4 years).
• Opportunities for continued learning and advancement. We provide an extensive training program and a formal progression model. Earning potential increases as knowledge and skills grow.
• Work with a winning and collaborative team. Blue Sky has been ranked the #1 pest control company by Ranking Arizona in 2020, 2021, 2022, 2023, 2024, 2025 and 2026. Your opinion matters. Much of our success can be contributed to ideas from our team.
• Work with high character colleagues. All employees receive background checks prior to employment. All Employees must also pass an initial drug screening and continued random drug screenings.
• Find a long-term home. Enjoy a supportive work culture surrounded by knowledgeable team members invested in your success. High retention is key; with 130 employees, our average tenure is well over 6 years.

What Success Looks Like

• You enjoy making customers happy
• You see the glass half full
• You communicate effectively
• You enjoy solving problems
• You are thorough and flexible
• You enjoy continued learning

You are genuinely excited to help customers. Our mission is to exceed customer expectations. Customer Service Reps handle most customer communication, and our success is built on your ability to ensure the customer feels heard.

You strive to maintain a positive attitude, even in adversity. You handle challenging situations with integrity, keeping all interactions positive and proactive.

You communicate effectively with both customers and team members, proactively addressing questions and concerns (e.g. scheduling service routes, appointment confirmations, payment collection, rescheduling, satisfaction surveys).

You listen patiently and empathetically to understand customers’ unique situations. Armed with understanding, you enjoy finding solutions to resolve emerging customer problems.

You recognize the importance of accurately keeping records of interactions and processing customer accounts. You are flexible and enjoy taking on new assignments as business needs change.

You are curious, always trying to learn something new. You take advantage of professional development opportunities. You value ongoing training and supervisor support. You are willing to help others by sharing your knowledge.

Ready to Join Us?

You can also visit www.blueskypest.com/careers to learn more about Blue Sky Pest Control.

Blue Sky Pest Control is an Equal Opportunity Employer and promote diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans. We offer a drug-free environment.