Customer Service Representatives

Details This; Campus (IL); On-site; USD 18,000 - 22,000; Part time

Job summary

The Utah Museum of Fine Arts (UMFA) Store seeks a highly motivated, dependable individual to support the team in a fast-paced, public-facing environment.

As a Part-Time Customer Service Representative, you will greet guests, handle transactions, answer questions, stock shelves, and promote museum memberships while learning about current exhibitions and programs.

Qualifications

• 1 year of higher education can be substituted for 1 year of directly related work experience.
• Customer service experience in a retail or museum setting is preferred.
• Ability to greet guests and handle transactions accurately.

Responsibilities

• Provide excellent customer service to Museum guests.
• Greet each guest with a friendly face and helpful attitude.
• Accurately process store transactions and answer phone calls.
• Complete cleaning and stocking duties while remaining aware of customer needs.
• Demonstrate museum knowledge and assist with memberships and inquiries.

Skills

Customer service

Cashier

Multi-tasking

Phone handling

Stocking

Membership selling

Education

One year of higher education

Job description

Announcement

Details

Open Date

Open Date 08/07/2026

Requisition Number

Requisition Number PRN17327N

Job Title

Job Title Customer Service Representatives

Working Title

Working Title Store Clerk

Career Progression Track S00

Track Level S1 - Entry Level Support

FLSA Code

FLSA Code Nonexempt

Patient Sensitive Job Code?

Patient Sensitive Job Code? No

Type

Temporary?

Temporary? No

Standard Hours per Week 1-19

Full Time or Part Time?

Full Time or Part Time? Part Time

Shift

Shift Day

Work Schedule Summary

This position is up to 19 hours per week and may require weekends and some evenings. Scheduling depends upon other staff member’s availability. Store hours of operation: Tuesday, Thursday, Friday, Saturday, Sunday 10-5 and Wednesday 10-8

Is this a work study job?

Is this a work study job? No

VP Area

VP Area Academic Affairs

Department

Department 00073 - Utah Museum of Fine Arts

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range 13.65

Close Date

Close Date 10/09/2026

Priority Review Date (Note - Posting may close at any time)

Priority Review Date (Note - Posting may close at any time) 08/21/2026

Job Summary

The Utah Museum of Fine Arts ( UMFA ) Store seeks a highly motivated, dependable, and creatively minded individual to support the team while working in an energetic and collaborative environment.

The UMFA is the state and the University fine arts museum, serving as a vital cultural resource for Utah and the broader region. Established in 1914, the Museum stewards an encyclopedic collection of more than 22,000 objects representing 5,000 years of human creativity across the globe. Through its exhibitions, programs, and collections, the UMFA advances understanding of the visual arts and their role in shaping and reflecting the human experience.

Responsibilities

• Provide excellent customer service to Museum guests
• a. Greet each guest with a friendly face and helpful attitude
• b. Ability to multi-task and prioritize
• c. Accurately process store transactions
• d. Answer phone calls professionally
• e. Complete cleaning and stocking duties while remaining aware of customer needs

Demonstrate museum knowledge

• a. Responsible for general knowledge of Museum operations
• b. Awareness of current exhibitions and programs
• c. Receives updates via email, reviews general calendar and responds to email correspondence
• d. Proficient in selling memberships and member benefits
• e. Assist customers with calendar, exhibition, program and event questions

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Customer Service Representative, I: Requires little to no related experience.

Preferences

A successful candidate possesses exceptional customer service skills, is reliable and dependable, and is a self-starter with a dedication to quality, presentation, and cleanliness.

Previous experience in retail or another customer driven environment is preferrable.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .
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University Human Resource Management
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