UMFA Protection Services

The Chronicle Of Higher Education, Inc.; Salt Lake City (UT); On-site; USD 16,000 - 22,000; Part time

Job summary

The Utah Museum of Fine Arts (UMFA) Protection Services seeks a highly motivated and dependable individual to support the team while working in an energetic and collaborative environment.

Protection Services protects the art, enforces policies, and delivers excellent customer service to visitors, staff, and volunteers, with duties including building security, patrols, emergencies, and incident reporting.

Qualifications

• 1 year of higher education can be substituted for 1 year of related work experience.
• Background check must be passed and a strong commitment to customer service is required.
• Preferred: valid Utah Driver's License; CPR/AED certification.

Responsibilities

• Secure UMFA buildings and control access to protect the collection.
• Conduct patrols, monitor cameras and report hazards or incidents.
• Assist emergency responders and support crowd control when needed.
• Provide friendly, service‑oriented interactions with visitors and staff.
• Maintain logs of security activities and incidents.

Skills

Customer service

Communication skills

Policy compliance

Education

Higher education equivalency

Tools

CPR and AED certification

Job description

UMFA Protection Services

Job Summary

The Utah Museum of Fine Arts (UMFA) Protection Services seeks a highly motivated and dependable individual to support the team while working in an energetic and collaborative environment.

The UMFA is the state and the University fine arts museum, serving as a vital cultural resource for Utah and the broader region. Established in 1914, the Museum stewards an encyclopedic collection of more than 22,000 objects representing 5,000 years of human creativity across the globe. Through its exhibitions, programs, and collections, the UMFA advances understanding of the visual arts and their role in shaping and reflecting the human experience.

Protection Services is responsible for protecting the art and delivering excellent customer service while making sure all policies and procedures are followed by visitors, staff, volunteers, and colleagues.

Responsibilities

• Building Security and Safety: Secure UMFA buildings to prevent theft and property damage by locking and unlocking doors, turning off lights and electrical devices after hours, and applying preventive measures to minimize hazards. Ensure guests understand and follow museum rules to protect the UMFA's collection.


• Patrols and Surveillance: Conduct regular patrols of the UMFA, inspecting doors, windows, and controlled spaces to check for damage to the collection, building maintenance needs, and any other changes to the environment. Camera and security systems monitoring is also a part of daily surveillance.


• Emergency Response and Support: Assist the Fire Department and First Responders during emergencies by unlocking buildings for entry, helping with crowd control, applying first-aid, and contacting University Police when necessary.


• Customer Service and Community Support: Work closely with other front of house teams, management, and the public to ensure a secure, friendly, and welcoming experience for all visitors to UMFA, fostering a collaborative and positive atmosphere.


• Log Maintenance and Incident Reporting: Maintain accurate logs of security activities and incidents, report potential security issues to department heads, and any illegal behavior to University Police.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Facilities Security Specialist, I: Requires little to no related experience.

Preferences

• Some customer service experience; one year security experience or equivalency; successfully pass a background check; demonstrated communications skills; and a commitment to providing excellent customer service required.


• A valid Utah Driver's License preferred.


• CPR and AED certification preferred.

This position is open to work study awarded students.

Full Time or Part Time? Part Time

Work Schedule Summary: Assigned shifts vary dependent upon other staff members. Hours of operation: Monday, Tuesday, Thursday, Friday 7:30am-6:00pm | Wednesday 7:30am-9:00pm | Saturday & Sunday 9:30am-6:00pm

Location: Campus

Pay Rate Range: 13.65

Close Date: 10/23/2026