Center Manager- The Watering Bowl Hanley

Paycom - ATS; Saint Peters (MO); On-site; USD 49,000 - 51,000; Full time

Job summary

Best Friends Pet Care in St. Peters, MO is seeking a Center Manager to lead the facility, ensuring pets are safe, cared for, and loved while coordinating a 10+ member team.

You will oversee daily care, scheduling, payroll, and budgeting with District Manager support, maintaining safety and regulatory standards to deliver exceptional service.

Qualifications

• Bachelor’s degree in Animal Science, Business Management, or related field preferred.
• 2+ years of management experience overseeing 10+ employees.
• Hands-on animal care experience and understanding of animal behavior, health, and welfare.
• Strong communication skills and the ability to lead and inspire teams.
• Experience with payroll, budgets, and expense control.

Responsibilities

• Lead center operations with 10+ staff to deliver high-quality pet care.
• Maintain safety protocols and a best-in-class boarding facility.
• Manage payroll, budgets, and financial reporting with district support.
• Foster a positive, collaborative work culture and clear communication.
• Build relationships with clients to ensure exceptional service.

Skills

Team leadership

Communication skills

Budgeting

Education

Bachelor's degree in Animal Science, Business Management, or related field

Job description

Job Details: Level: Management, Job Location: St. Peters, MO 63304, Position Type: Full Time, Education Level: Not Specified, Salary Range: $49,000.00 - $51,000.00 Salary/year, Job Shift: Any, Job Category: Hospitality - Hotel, Lead the Pack and Make a Difference!

Are you ready to be the driving force behind a team dedicated to creating a second home for beloved pets? Join Best Friends Pet Care, the go-to destination for pet care. We are searching for a passionate, hands-on Center Manager to lead the charge with a collaborative approach, delivering unforgettable experiences for pets and their families. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.

Lead the Way:

• Be the trusted leader for our furry guests and their people. Ensure pets feel safe, cared for, and loved at every moment.
• Oversee daily care routines like feeding, medicating, grooming, exercise, and playtime—creating happy tails and wagging smiles (must be able to lift large dogs).
• Keep meticulous records to guarantee each pet’s health and behavior is closely monitored.

Set the Standard for Excellence:

• Enforce safety protocols and maintain a best-in-class boarding facility.
• Handle emergencies with ease in collaboration with your District Manager.
• Stay ahead of regulations and ensure every corner of the facility meets or exceeds Best Friends Pet Care standards.

Inspire and Empower Your Team:

• Recruit, mentor, and lead a team of 10+ dedicated animal care professionals in a positive work culture that celebrates open communication.
• Effectively serve as a liaison between frontline team members and headquarters staff, facilitating clear communication and collaboration.
• Build schedules that balance excellence in pet care with budget efficiency.
• Create a positive work culture that celebrates growth, teamwork, and open communication.

Delight Our Clients:

• Deliver exceptional service that leaves pet parents raving about their experience.
• Build lasting client relationships that foster loyalty, referrals, and a sense of community.
• Encourage feedback and champion ways to elevate the client experience.

Keep the Business Thriving:

• Take charge of payroll, budgets, and financial reporting in collaboration with your District Manager and full-time administrative support team.
• Manage inventory and coordinate purchasing to ensure supplies are always stocked.
• Collaborate with a creative marketing team to elevate community outreach, and partnerships to promote services and boost visibility.

Be the Multitasking Maestro:

• Seamlessly juggle responsibilities in a fast-paced, high-energy environment.
• Solve problems and adapt to challenges with professionalism and confidence.
• Keep everything running smoothly without letting a single detail slip through the cracks.

Why You’ll Love This Opportunity:

• Turn your passion for animals into a rewarding career in pet care.
• Lead a thriving facility where no two days are the same.
• Work alongside an amazing team in an environment filled with wagging tails and happy purrs.

Qualifications: What You’ll Bring to the Table:

• A bachelor’s degree in Animal Science, Business Management, or a related field (preferred).
• At least 2 years of management experience overseeing a team of 10+ employees(required).
• Hands-on animal care experience and a deep understanding of animal behavior, health, and welfare practices.
• A proactive, organized, and adaptable mindset in a bustling environment.
• Stellar communication skills and a proven ability to inspire, motivate, and lead.
• Financial management expertise, including payroll, budgets, and expense control.
• Desire to continue education and training with a dynamic pet care organization.