Customer Service Representative - State Farm Agent Team Member St Petersburg - FL

State Farm; Saint Petersburg (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Advancement opportunities

Job summary

David Vargas Agency Inc, a State Farm insurance agency in St. Petersburg, FL, is hiring a Customer Service Representative to join their team. The role focuses on building relationships, delivering friendly service, and promoting auto, home, and life products.

You will work with the agent to develop marketing efforts, generate leads, schedule appointments, and support community events. This full-time position offers PTO and clear advancement opportunities within the agency.

Qualifications

• Sales and customer service experience preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service with inquiries about insurance availability, coverages, and billing.
• Use a needs-based review to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, and identify customer needs to market products.
• Support local community events and manage digital marketing efforts.
• Maintain a strong work ethic with total commitment to success.

Skills

Sales experience

Customer service

Communication skills

People oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service focus

Team environment

Multitasking

Customer relations

Education

Property and Casualty license (must be able to obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in St Petersburg - FL

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Position Overview

Highly engaged State Farm Insurance Agent located in Gulfport/St. Petersburg/Gulfport, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for David Vargas Agency Inc, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency and even owning your own Agency.

Requirements

• Sales and customer service experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $35,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.