Receptionist - State Farm Agent Team Member

Aaronkilbrideinsurance; Tampa (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Aaron Kilbride Insurance in Tampa, FL is seeking a friendly Receptionist - State Farm Agent Team Member. This full-time role focuses on delivering excellent customer service and building relationships with clients visiting the agency.

You will respond to inquiries about insurance options, process policy changes, and support billing and claims with a needs-based approach. Bilingual Spanish skills and licensing to obtain Property & Casualty and Life & Health are required for progression.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and proactive in problem solving.
• Detail oriented and able to work in a team environment.
• Dedicated to customer service and able to relate to a customer.
• Bilingual in Spanish required.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Communication

Self-motivated

Detail oriented

Problem solving

Team player

Bilingual Spanish

P&C license (to obtain)

Life & Health license (to obtain)

Job description

Receptionist - State Farm Agent Team Member

Full Time in Tampa - FL

Benefits

• Health insurance
• Paid time off
• 401(k)

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual - Spanish required
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $18.00 - $22.00 per hour

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