Customer Relations Representative - State Farm Agent Team Member Plantation - FL

Agent Jessica Alvarez; Plantation (FL); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Wellness resources

Job summary

State Farm agent team member in Plantation, FL is seeking a Customer Relations Representative. This full-time role focuses on building customer relationships and delivering friendly service while promoting insurance solutions.

Requirements include strong communication, teamwork, and an active Property & Casualty license with Life/Health licensing potential. Compensation ranges from $45,000 to $65,500 per year, plus bonus, PTO, and growth opportunities.

Qualifications

• Strong communication skills across written and verbal formats.
• Demonstrated ability to deliver friendly, client-focused service.
• Ability to work well in a team and maintain attention to detail.
• Willingness to learn computer systems and agency tools.
• Must have current Property and Casualty license and be able to obtain Life/Health license.
• Interest in marketing products based on customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate service with inquiries on availability, coverages, billing, and changes.
• Educate customers about insurance options using a needs-based approach.

Skills

Communication

Customer service

People oriented

Attention to detail

Problem solving

Team player

Education

Property & Casualty license

Life & Health license

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Plantation - FL

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Wellness resources

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $65,500.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.