Customer Service Representative - State Farm Agent Team Member

Cathy Shadwick

Florida

On-site

USD 28,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary

Job summary

Cathy Shadwick is hiring a Customer Service Representative in St. Petersburg, Florida. This full-time position focuses on delivering exceptional service, handling inquiries, and supporting the agent team to grow a successful insurance business.

The role emphasizes attention to detail, strong communication, and the ability to assist the public. Compensation ranges from $20.00 to $28.00 per hour, with benefits including health insurance, PTO, advancement opportunities, training and development,

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication
Multitasking
Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in St Petersburg - FL

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Cathy Shadwick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $20.00 - $28.00 per hour

Customer Service Representative - State Farm Agent Team Member

Full Time in St Petersburg - FL

Benefits
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Cathy Shadwick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $20.00 - $28.00 per hour

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