Customer Service Representative - State Farm Agent Team Member Killeen - TX

Centexagent; Killeen (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Hourly pay

Flexible hours

Job summary

State Farm Agent Office in Killeen, TX is seeking a Part Time Customer Service Representative to build relationships, educate customers on insurance options, and support marketing goals. This role focuses on needs-based service and requires the ability to develop leads, schedule appointments, and present appropriate products and services.

Training and licensing for Property & Casualty and Life/Health are expected.

Qualifications

• Experience in sales or customer interactions with a focus on needs-based education.
• Strong interpersonal skills and a customer-first mindset.
• Ability to work in a team and adapt to a sales environment.
• Willingness to obtain required licenses for Property & Casualty and Life & Health.
• Comfort with computers and standard software applications.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using a needs-based approach.
• Work with the agent to meet marketing goals.
• Develop leads, schedule appointments, and market products.
• Maintain a strong work ethic and commitment to success daily.

Skills

Sales experience

Interpersonal skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Multi-tasking

Team collaboration

Presentation ability

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Tools

Windows

General computer skills

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Killeen - TX

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

As an Agent Team Member, you will receive:

• Hourly pay
• Flexible hours

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.