Customer Service Representative - State Farm Agent Team Member

Richard Munoz - State Farm Agent; Leander (TX); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Growth opportunities

Job summary

Richard Munoz - State Farm Agent is seeking a part-time Customer Service Representative to join a State Farm Agent Team Member office in the Southwest Austin area. The role involves establishing customer relationships, providing prompt service on inquiries about Auto, Home, Life, and Retirement planning, and helping customers with policy changes and billing questions.

The position emphasizes teamwork, proactive problem solving, and a customer-first approach, with licensing opportunities

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and proactive in solving problems.
• Detail oriented with a customer-focused mindset.
• Able to work effectively in a collaborative team environment.
• Dedicated to delivering quality customer service.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance options, coverages, and billing.
• Educate customers about insurance options using a needs-based approach.

Skills

Excellent communication

Self-motivated

Detail oriented

Team environment

Proactive problem solving

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results,

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Southwest Austin, Texas.