Customer Service Representative - State Farm Agent Team Member Irvine - CA

Richard Tay; Irvine (CA); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Profit sharing

Job summary

R Tay Ins and Fin Svcs Inc is seeking a Customer Service Representative to join their State Farm agent team in Irvine, CA. The role focuses on building relationships, delivering outstanding service, and supporting sales goals.

The position offers full-time hours with a path for growth and income potential within a State Farm independent contractor setting. Licensing requirements may apply to qualify for responsibilities related to insurance products.

Qualifications

• Excellent interpersonal skills.
• Excellent written, verbal and listening communication.
• Enthusiastic about the role insurance and financial products play in helping people manage risks.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.

Skills

Interpersonal skills

Communication skills

People oriented

Detail oriented

Problem solving

Self-motivated

Organizational skills

Enthusiasm for insurance/fin.

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Irvine - CA

• 401(k)
• 401(k) matching
• Profit sharing

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.

As an Agent Team Member, you will receive...

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.