Customer Service Representative - State Farm Agent Team Member Butte - MT

Mike Paffhausen; Butte (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Michael Paffhausen - State Farm Agent in Butte, MT seeks a Customer Service Representative to deliver exceptional customer experiences and support an insurance agency's growth. You will resolve inquiries, coordinate with team members, and anticipate community needs while maintaining accuracy in records.

Ideal candidates are customer-focused and empathetic, with potential internal growth for driven, sales-minded individuals. This is a full-time, on-site role supporting local clients.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Customer service experience beneficial.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Butte - MT

Replies within 24 hours

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Michael Paffhausen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.