Customer Care & Claims Specialist - Insurance Agency

Mike Paffhausen; Butte (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Michael Paffhausen - State Farm Agent in Butte, MT seeks a Customer Service Representative to deliver exceptional customer experiences and support an insurance agency's growth. You will resolve inquiries, coordinate with team members, and anticipate community needs while maintaining accuracy in records.

Ideal candidates are customer-focused and empathetic, with potential internal growth for driven, sales-minded individuals. This is a full-time, on-site role supporting local clients.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Customer service experience beneficial.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Michael Paffhausen - State Farm Agent in Butte, MT seeks a Customer Service Representative to deliver exceptional customer experiences and support an insurance agency's growth. You will resolve inquiries, coordinate with team members, and anticipate community needs while maintaining accuracy in records.

Ideal candidates are customer-focused and empathetic, with potential internal growth for driven, sales-minded individuals. This is a full-time, on-site role supporting local clients.