Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Town of Mount Pleasant (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Advancement opportunities

Paid time off

Training & development

Competitive salary

Flexible schedule

Job summary

State Farm Agent Team Member at Marc Tedaldi's State Farm Agency in New York, NY offers a path to deliver exceptional customer experiences by assisting clients with auto, home, and life insurance and contributing to a growing agency.

The team emphasizes a friendly, people-focused environment, ongoing training and advancement, a flexible schedule, and competitive pay. If you enjoy talking with people and helping them plan their financial future, this is a great fit.

Qualifications

• Effective communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Bilingual Spanish

Job description

About Our Agency

I opened my agency in 2012 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in financial services, giving me a strong foundation in helping people understand their options and make informed financial decisions. I’m a graduate of Saint John’s University and, outside of work, I’m a proud husband and father of one daughter.

Responsive recruiter

Benefits

• Bonus based on performance


• Opportunity for advancement


• Paid time off


• Training & development


• Competitive salary


• Flexible schedule

About Our Agency

I opened my agency in 2012 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in financial services, giving me a strong foundation in helping people understand their options and make informed financial decisions. I’m a graduate of Saint John’s University and, outside of work, I’m a proud husband and father of one daughter.

Supporting our local community is important to us. Our agency enjoys sponsoring area schools, Boy Scouts, and other local organizations and community groups throughout the year.

Our agency offers paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support they need to build successful careers while still having time for the things that matter outside of work.

Our office is friendly, supportive, and people-focused. I’m looking for someone who genuinely enjoys talking with and getting to know others. The right person is outgoing, personable, coachable, and willing to learn, with a positive attitude and a natural ability to connect with people. Above all, we want a genuinely nice person who will contribute to a great team environment and take excellent care of our customers.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Marc Tedaldi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.


• Bilingual Spanish preferred.

Compensation: $40,000.00 - $60,000.00 per year

Looking for the skills and confidence to run a business in the future?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.


• Our office is located in New York, NY.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.