Customer Service Representative - State Farm Agent Team Member

Kyra Slade; Yaphank (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Parental leave

401(k) matching

Bonus based on performance

Job summary

Kyra Slade - State Farm Agent is seeking a Customer Service Representative to engage with clients, answer inquiries, and deliver friendly service in a local office setting. You will help build relationships, process policy requests, and coordinate with team members to ensure smooth operations.

The role requires clear communication, attention to detail, and the ability to multitask in a fast-paced environment, with prior customer service experience valued and opportunities for growth within the

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

multitasking

Job description

Benefits:

• Paid time off
• Parental leave
• 401(k) matching
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Kyra Slade - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.