Customer Service Representative - State Farm Agent Team Member

Sfalfaro; Windsor (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Job summary

Sfalfaro in Windsor, CA, is seeking a Customer Service Representative - State Farm Agent Team Member. This full-time position involves generating exceptional customer experiences while supporting insurance agency growth.

The ideal candidate will have strong communication skills, be detail-oriented, and possess prior customer service experience. Compensation ranges from $40,000 to $60,000 per year, along with bonuses and benefits.

Qualifications

• Previous customer service experience preferred.
• Strong communication skills are essential.
• Detail-oriented and able to handle multiple tasks effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Windsor, CA

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Miguel Alfaro - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation $40,000.00 - $60,000.00 per year