Customer Service Representative - State Farm Agent Team Member

Nathaniel Sulack - State Farm Agent; Wilmette (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Benefits stipend

Paid time off

Bonus based on performance

Opportunity for advancement

Job summary

Nathan Sulack State Farm Agent in Wilmette, IL is seeking a Customer Service Representative to deliver exceptional client experiences and support growth of the agency. You will handle inquiries, assist with policy changes, and coordinate with the team to anticipate community needs, all while maintaining attention to detail and a customer-focused mindset.

The role offers a base salary plus commission, a benefits stipend, paid time off, and opportunities for advancement within a collaborative

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Able to obtain Illinois Property, Casualty, Life, & Health Licenses

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Help customers identify other areas of need that we may assist them with.

Skills

Strong communication

Detail-oriented

Customer service experience

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• Competitive compensation
• Benefits Stipend
• Hourly + Commission and Bonus
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ROLE DESCRIPTION:

As a customer service representative with Nathan Sulack State Farm, you will generate the kind of exceptional client experiences that reinforces the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. You will have a "one more thing" mindset and always be looking for additional ways to protect our customers.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Help customers identify other areas of need that we may assist them with.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Able to obtain Illinois Property, Casualty, Life, & Health Licenses

Compensation: $50,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Wilmette, IL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Are you willing and able to commute to our office in Wilmette, IL 60091? *

Will you work in a position with a base salary + commission compensation structure? *

Make a difference in your community every day

Gain confidence and grow your career

Join a fun and flexible workspace with a growing team