Customer Service Representative - State Farm Agent Team Member

Mason Hamilton - State Farm Agent; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Flexible schedule

Job summary

Mason Hamilton State Farm Agent is seeking a customer service representative to deliver exceptional service, answer inquiries, process policy information, and support sales growth in a busy local agency. Your attention to detail, empathy, and ability to multitask will help you coordinate with the team, handle policy changes, and respond to community needs while advancing your career in a trusted brand.

Prior experience in customer service is preferred.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As a customer service representative with Mason Hamilton State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.