Customer Service Representative - State Farm Agent Team Member

Jonathan Gibson - State Farm Agent; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jonathan Gibson - State Farm Agent is seeking a customer service representative in Tulsa, Oklahoma. In this role, you will create exceptional customer experiences, support client inquiries, and coordinate with team members.

The ideal candidate is detail-oriented, possesses strong communication skills, and has a passion for helping others. This position offers opportunities for advancement in a supportive environment.

Qualifications

• Excellent communication and interpersonal skills are required.
• Attention to detail and ability to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As a customer service representative with Jonathan Gibson Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.