Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Tulsa (OK); On-site; USD 40,000 - 50,000; Full time

Job summary

Join a dynamic team as a Customer Service Representative, where you will play a crucial role in enhancing customer experiences at a thriving insurance agency. This position offers the opportunity to resolve inquiries, assist with policy changes, and contribute to a supportive environment focused on professional growth. With competitive compensation and a range of benefits, this role is perfect for those looking to build a rewarding career in customer service. If you are detail-oriented and passionate about helping others, this is the ideal opportunity for you.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and maintain accurate records.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service Experience

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Randall Young - State Farm Agent, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with other agency team members, and anticipating community members' needs.

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Offer insurance products & solutions to help customers.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Able to accept coaching and feedback for professional growth.

Compensation: $40,000.00 - $50,000.00 per year.

About Our Agency

• Our mission is to help people manage risks, recover from the unexpected, and realize their dreams.
• We assist with insurance and financial services including Auto, Home, Life, Retirement, Business, College, Health, and Renters Insurance.
• I have been a State Farm agent since 2006 and was previously employed as a State Farm employee.
• Our agency has received awards such as: Ambassador Travel, Legion of Honor, National Quality Award, Golden Triangle, and Bronze Tablet.

If you want a career, not just a job, we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. Employees are not employed by State Farm directly.