Customer Service Representative - State Farm Agent Team Member

Mattspringersf; Town of Texas (WI); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Wisconsin is seeking a Customer Service Representative to provide exceptional customer service and manage office communications. The ideal candidate is detail-oriented, organized, and eager to learn within the insurance industry. Opportunities for advancement exist, and bilingual candidates are preferred. Compensation starts at $15.00 per hour.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and organized.

Responsibilities

• Greet customers warmly and manage appointments.
• Assist in handling inquiries and maintaining records.
• Support the team with administrative tasks.

Skills

Communication skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Overview

Customer Service Representative - State Farm Agent Team Member. Full Time in Conroe, TX. Replies within 24 hours.

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Matt Springer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Customer Service Representative - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

This position will start as a Receptionist role with opportunity to get licensed and advance into a Sales position.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Compensation $15.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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