Customer Service Representative - State Farm Agent Team Member

Larryallensr; Town of Texas (WI); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

An energetic and motivated individual is sought to join a dynamic team as a Customer Service Representative. This role offers a unique opportunity to contribute to a thriving agency by delivering exceptional customer service and fostering strong relationships. The ideal candidate will thrive in a fast-paced environment, helping customers navigate their insurance needs while enjoying a rewarding career path with growth potential. This position promises not just a job, but a chance to be part of a winning team dedicated to providing remarkable customer experiences and driving business success.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must hold a Property and Casualty license and be able to obtain a Life and Health license.

Responsibilities

• Establish and maintain customer relationships, providing prompt and accurate service.
• Educate customers about insurance options and develop leads for marketing.

Skills

Excellent interpersonal skills

Excellent communication skills

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to multi-task

Education

Property and Casualty license

Life and Health license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Mesquite, TX

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi-task
• Banking experience preferred
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $17.00 - $25.00 per hour