Customer Service Representative - State Farm Agent Team Member

Andrewshull; McKinney (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Training & development

Salary plus commission/bonus

Job summary

State Farm Agent in McKinney, TX is hiring a Customer Service Representative to deliver value-based conversations and outstanding customer experience in a fast-paced setting.

Successful candidates will have insurance experience and strong interpersonal skills, with a focus on helping clients manage risk and realize their dreams. This full-time role offers salary plus commission and opportunities for training and development.

Qualifications

• Excellent interpersonal skills and communication abilities.
• Customer service focus with a proactive mindset.
• Experience with computer applications, especially Windows.

Responsibilities

• Provide prompt, accurate, and friendly customer service, including inquiries about insurance, coverages, policy changes, and billing.
• Maintain a strong work ethic and commitment to success each day.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Customer service oriented

Team player

Able to learn computer functions

Experience with Windows

Presentations to customers

Insurance experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in McKinney - TX

• 401(k)
• 401(k) matching
• Paid time off

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off
• Training & development

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of service representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Additional Benefits

As an Agent Team Member, you will receive...

• Salary plus commission/bonus

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Ability to effectively relate to a customer
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

• MUST HAVE INSURANCE EXPERIENCE. Management experience preferred.
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Ability to effectively relate to a customer
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Compensation $50,000.00 - $60,000.00 per year

Compensation $50,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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