Customer Service Representative - State Farm Agent Team Member Hempstead - NY

Agent Danny; Town of Hempstead (NY); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Profit sharing

Parental leave

Job summary

Danny Trujillo State Farm Agency in Hempstead, NY is seeking a Customer Service Representative to support clients and agents. You will handle inquiries, process policy changes, and assist with billing and claims in a friendly, professional manner.

This full-time role offers a base salary with commission/bonus, paid time off, 401(k), profit sharing, parental leave, and clear paths for advancement within the agency.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and able to relate to customers.
• Strong organizational skills and attention to detail.
• Self-motivated and proactive in solving problems.
• Ability to multi-task and manage time effectively.
• Dedicated to delivering exceptional customer service.
• Experience with Windows applications and basic computer tasks.
• Willingness to obtain Property & Casualty license if needed.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate and friendly customer service including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Excellent communication

People oriented

Organizational skills

Self motivated

Detail oriented

Proactive problem solving

Customer service

Multi tasking

Relate to customers

Work ethic

Team collaboration

Property & Casualty license obtainable

Tools

Windows

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hempstead - NY

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Parental leave

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation, personal, and sick days)
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $42,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.