Customer Service Representative - State Farm Agent Team Member

Andrew Mcfadden - State Farm Agent; Town of Potsdam (NY); Vor Ort; USD 40.000 - 54.000; Vollzeit

Benefits dieser Stelle

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Andrew Mcfadden - State Farm Agent in New York is seeking a Customer Service Representative to deliver exceptional experiences and support the growth of a local insurance agency. Your attention to detail, customer service skills, and desire to help people will fit well in this role.

You will answer inquiries, assist with policy changes, and process claims, while maintaining accurate records and coordinating with the team to anticipate the needs of community members.

Qualifikationen

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication

Multitasking

Customer service experience

Jobbeschreibung

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Andrew Mcfadden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.