Customer Service Representative - State Farm Agent Team Member

Andrew Mullis - State Farm Agent; Louisville (KY); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Andrew Mullis - State Farm Agent in Louisville seeks a Customer Service Representative to deliver exceptional service. You will handle inquiries, follow up with customers, and coordinate with the agency team to meet community needs.

Join a fast-paced, supportive office that values teamwork, training, and advancement. The role offers health benefits, paid time off, licensing reimbursement, and ongoing development opportunities.

Qualifikationen

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Kenntnisse

Customer service

Communication skills

Detail oriented

Multitasking

Jobbeschreibung

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2019 and currently lead a close-knit team of three. My State Farm career began right out of college, giving me years of experience in the industry before opening my own agency. I'm a graduate of Western Kentucky University and a proud parent of three.

Our agency offers health benefits, a Simple IRA, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while creating an environment where our team can grow and succeed.

Our office is fast-paced, competitive, and high-performing, but what makes us successful is how well we work together. We genuinely enjoy being a team and celebrating each other's wins. I'm looking for someone with a winning mindset who is positive, competitive, and motivated to achieve. If you thrive in a fast-paced environment and want to be part of a highly productive team, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Andrew Mullis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.