Customer Service Representative - State Farm Agent Team Member

Daniel Andrade - State Farm Agent; Oak Park (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Daniel Andrade - State Farm Agent in Oak Park, California, seeks a Customer Service Representative - State Farm Agent Team Member to enhance exceptional customer experiences. Candidates should possess strong customer service skills, attention to detail, and a desire to assist others.

The role involves answering inquiries, assisting with policy changes, and processing claims. Growth opportunities are anticipated for motivated candidates. Join a team that values customer satisfaction in a supportive environment.

Qualifications

• Excellent communication and interpersonal skills are necessary.
• Must be detail-oriented and capable of multitasking.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Daniel Andrade - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.