Customer Service Representative - State Farm Agent Team Member

Scotty Dunnam - State Farm Agent; Hollywood (TN); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

Health benefits

Paid time off

Flexible hours

Growth potential/Advancement

License reimbursement

Job summary

Scotty Dunnam - State Farm Agent in Tennessee is seeking an Agent Team Member to help establish customer relationships, educate clients on insurance options, and develop leads.

You will work in a team environment with flexible hours, receive hourly pay plus commission/bonus, health benefits, Simple IRA, paid time off, and license reimbursement as you grow with the agency. This role emphasizes customer service, proactive engagement, and solution-oriented product recommendations.

Qualifications

• Excellent communication skills required.
• People-oriented and detail focused.
• Proactive in problem solving and team work.
• Able to learn computer functions and use basic software.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use needs-based reviews to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products.

Skills

Excellent communication

People orientation

Detail oriented

Problem solving

Team player

Computer literacy

Customer needs analysis

Job description

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• License reimbursement

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.