Customer Service Representative - State Farm Agent Team Member

State Farm; Town of Ithaca (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading insurance agency seeks an Agent Team Member to establish strong customer relationships and educate clients about insurance options. This role involves proactive sales strategies and requires excellent communication skills. The position offers competitive pay, a 401K match, and opportunities for professional growth within the agency.

Benefits

401K

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Hiring Bonus

Qualifications

• Interest in marketing products based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options through needs-based review.
• Develop leads and market appropriate products/services.

Skills

Communication

Problem Solving

Detail Oriented

People-oriented

Job description

About us:
We started our agency in 2017. We are currently a team of 7 and growing! We moved into our new office in 2021 to accommodate our growth and create a comfortable environment for our team.

Team FUN:
We enjoy catching up and laughing at our monthly team luncheons. One of the exciting ways we support our community is by sponsoring our local basketball summer league through GIAC. We have a lot of fun getting to know the team and their families at our local Rumble Pony baseball games each season. Our annual Christmas party is filled with great food, team recognition, and a paint & sip class!

Pay & personal growth:
In addition to individual bonus/compensation plans. Our agency also provides a 401K retirement match along with 3 weeks of vacation! Mentorships and team-based selling opportunities available! We provide creative in-house marketing resources to create leads. Our mornings are filled with professional development. Our agency actively provides leadership & growth opportunities for the team throughout the year. Willing team members are put in situations and positions of growth to promote their future success.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.