Customer Service Representative - State Farm Agent Team Member

Shane Swan - State Farm Agent; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

$200 Medical supplement

Life Insurance

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Shaneswan is seeking a Customer Service Representative to join their State Farm Agent Team. In this role, you will deliver exceptional customer experiences, enhance your career by resolving inquiries, and support the community you serve.

We are looking for a customer-focused individual with strong attention to detail. Responsibilities include providing policy information, assisting with changes, and processing claims. This position allows opportunities for internal growth and development.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of multitasking in a fast-paced environment.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Simple IRA
• $200 Medical supplement
• Life Insurance
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Shane Swan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Salary+ Commissions- No cap