Customer Service Representative – State Farm Agent Team Member

Horizon West Happenings; Florida; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Health insurance

Profit sharing

Job summary

An established insurance agency in New York is seeking a Customer Service Representative – State Farm Agent Team Member. This role focuses on delivering exceptional customer service and resolving inquiries, while offering opportunities for internal advancement. Ideal candidates will possess strong communication skills, attention to detail, and a desire to help others, with past customer service experience preferred. Compensation ranges from $40,000 to $50,000 per year, accompanied by benefits such as health insurance and paid time off.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and pay attention to detail.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide information about policies.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.
• Follow up with customers regarding their inquiries.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative – State Farm Agent Team Member

State Farm – Heather Thies Insurance Agency, Inc.

• 401(k)
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Health insurance
• Profit sharing

ROLE DESCRIPTION

As a Customer Service Representative – State Farm Agent Team Member with Heather Thies – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Be part of a State Farm agency recognized by Million Dollar Round Table (MDRT)—a global standard of excellence in the insurance and financial services industry. Consistently ranked in the top 1% of State Farm agents over the past 15 years.

Compensation $40,000.00 – $50,000.00 per year