Customer Service Representative - State Farm Agent Team Member

Heather Montagne - State Farm Agent; Beaumont (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Heather Montagne - State Farm Agent in Beaumont, Texas, is looking for a Customer Service Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences and support agency growth. This position requires strong customer service skills and attention to detail.

As a representative, you will handle customer inquiries, process claims, and maintain accurate records. Candidates with previous customer service experience are preferred. The job offers opportunities for advancement and a competitive salary.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to pay attention to detail and manage multiple tasks effectively.
• Prior experience in customer service roles is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Heather Montagne - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.