Customer Service Representative - State Farm Agent Team Member

Jane Freilich; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Paid time off

Growth potential/Advancement

Job summary

Jane Freilich is seeking a dedicated Customer Service Representative for a full-time role at a Sunrise, FL State Farm Agent team. You will build relationships, deliver prompt and friendly service, and support marketing efforts while assisting with website and social media management.

Ideal candidates are self-motivated, detail-oriented, and able to multi-task in a fast-paced environment. Compensation ranges from $30,000 to $40,000 annually with growth potential and comprehensive benefits.

Qualifications

• Excellent interpersonal and communication skills.
• Enthusiastic about insurance and financial products.
• People-oriented with strong organizational abilities.
• Self-motivated, detail oriented and proactive in solving problems.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service (inquiries about insurance).
• Work with the Team to meet marketing goals.
• Help manage the website and social media content with the agent.
• Maintain a strong work ethic and commitment to success.

Skills

Interpersonal skills

Communication skills

People oriented

Organizational skills

Self motivated

Detail oriented

Problem solving

Customer service

Computer skills

Windows experience

Team player

Multi-tasking

Customer relation

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Sunrise - FL

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of customer service representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the Team to establish and meet marketing goals.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Personal Lines Licenses (440, 20-44, or 2-20) must be willing to obtain by start date or soon after
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
• Must be available to work the following schedule 8:45am to 5:15pm, Monday - Friday

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $30,000.00 - $40,000.00 per year

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