Customer Service Representative - State Farm Agent Team Member

Bradley Welborn; Tomball (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Health insurance

Training & development

Job summary

Bradley Welborn - State Farm Agent in Tomball, TX is hiring a Full Time Customer Service Representative. You will handle inquiries, explain policies, assist clients with changes and claims, and maintain accurate records to support community members.

Applicants must be bilingual in Spanish, with strong communication, organizational and multitasking skills. Sales conversations are part of the role, and there are opportunities for advancement within the agency.

Qualifications

• Customer service experience preferred.
• Bilingual Spanish required.
• Strong communication and interpersonal skills needed.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Tomball - TX

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Health insurance
• Competitive salary
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Bradley Welborn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Our work is not just about providing insurance; it’s about building trust, fostering security, and supporting a future where everyone can thrive with confidence.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish required

Please note, this role does have sales expectations and should not be applied for if you are not comfortable having sales conversations.

Compensation $35,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none