Customer Service Representative - State Farm Agent Team Member

Trevor Larson - State Farm Insurance Agent; Stillwater (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Trevor Larson State Farm Agency in Minnesota seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy updates. You will coordinate with the team to ensure accurate records and prompt support for community customers.

The role emphasizes empathetic communication, detail orientation, and a willingness to learn and grow within the agency’s operations.

Qualifications

• Strong customer service and interpersonal skills.
• Ability to multitask and stay organized.
• Attention to detail in record keeping.
• Previous State Farm customer service experience required.
• Licenses for Property & Casualty, Life and Health required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Team collaboration

Education

Property & Casualty license

Life and Health license

Tools

Computer skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with Trevor Larson State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Computer skills are required
• Detail-oriented and able to multitask.
• Previous State Farm customer service experience required.
• Property & Casualty, Life and Health licenses required