Customer Service Representative - State Farm Agent Team Member

Michael Snyder - State Farm Agent; St. George (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Snyder State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance office.

You will resolve inquiries, coordinate with the agent team, and assist community members with their needs while building long-term client relationships.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail orientation

Job description

Benefits:

• Simple IRA
• License Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my State Farm agency in 1985 after starting my career in life insurance sales. With decades of experience in the insurance industry, I’ve built my agency around helping people, developing talent, and providing outstanding customer service. I’m a graduate of Clemson University with a degree in Economics, and outside of work, I enjoy hiking, playing pickleball, and spending time with my wife, our five children, and ten grandchildren.

I believe in creating an energetic, supportive workplace where hard work and dedication are recognized. My team has opportunities for professional development, performance-based promotions, and long-term career growth. I want my team members to feel encouraged to develop their skills, reach their goals, and build a rewarding career.

I’m also proud to stay involved in our local community through the St. George Rotary Club and the Tri-County Chamber of Commerce.

I’m looking for someone who is hardworking, goal-driven, and motivated to succeed. Strong communication skills, integrity, coachability, and a positive attitude are important to me, along with a genuine desire to help customers. If you’re someone who enjoys working with people, takes pride in doing things well, and is ready to grow with an experienced and customer-focused team, I’d love to hear from you!

ROLE DESCRIPTION:

As a Customer Service Representative with Michael Snyder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.