Customer Service Representative - State Farm Agent Team Member

Colby Johnson - State Farm Agent; St. Albans (WV); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Colby Johnson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance agency.

You will handle inquiries, assist with policy changes, process claims, and maintain accurate records, while collaborating with the agency team and serving community members.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication

Interpersonal skills

Multitasking

Description du poste

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Colby Johnson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.