Customer Service Representative - State Farm Agent Team Member

Robert Simon - State Farm Agent; Town of Florida (NY); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Robert Simon - State Farm Agent is seeking a customer service representative to deliver exceptional service, answer inquiries, and assist customers with policy changes and claims in a community-focused agency setting.

You will collaborate with the agency team to maintain accurate records and contribute to growth opportunities for driven, sales-minded candidates while enjoying a flexible schedule and supportive training.

Qualifikationen

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Customer service

Communication

Interpersonal skills

Multitasking

Jobbeschreibung

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Robert Simon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.