Customer Service Representative - State Farm Agent Team Member

Brandon Cook - State Farm Agent; Spokane (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA with employer match

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brandon Cook - State Farm Agent in Spokane, Washington, is seeking a Customer Service Representative to enhance customer experiences by addressing inquiries and supporting policy management. The ideal candidate will thrive in assisting customers while working closely with the agency team.

This role offers a dynamic environment and opportunities for advancement based on performance and dedication. Candidates should possess strong communication skills, attention to detail, and a passion for helping others.

Qualifications

• Strong communication and interpersonal skills are crucial.
• Must be detail-oriented and capable of multitasking.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Benefits

• Simple IRA with employer match
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Brandon Cook - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.