Customer Service Representative - State Farm Agent Team Member

Brandon Kim - State Farm Agent; Mililani Town (HI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Brandon Kim - State Farm Agent in Mililani Town, Hawaii is seeking a Customer Service Representative to deliver exceptional service and support policyholders. You will engage with community members, assist with policy inquiries, and contribute to the growth of the agency through positive interactions.

As part of the State Farm team, you will answer inquiries, help with policy changes, process claims, and keep thorough records while collaborating with other team members to ensure a smooth,

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Brandon Kim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.