Customer Service Representative - State Farm Agent Team Member

John Cook - State Farm Agent; Town of Oneonta (NY); Vor Ort; USD 35.000 - 45.000; Vollzeit

Benefits dieser Stelle

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

John Cook - State Farm Agent in Oneonta, New York, is seeking a dedicated Customer Service Representative to enhance customer experiences and contribute to the agency's success. This role involves assisting clients with inquiries, policy changes, and claims.

Ideal candidates will possess strong communication skills and attention to detail, with opportunities for internal growth within the agency based on performance. The position offers a flexible schedule and various benefits, including paid time off and training.

Qualifikationen

• Excellent communication skills and the ability to foster relationships with customers.
• Detail-oriented and capable of managing multiple tasks effectively.
• Previous experience in customer service is preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication and interpersonal skills

Detail-oriented

Multitasking

Jobbeschreibung

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative – State Farm Agent Team Member with John Cook – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.