Customer Service Representative - State Farm Agent Team Member

Taylor Forsberg - State Farm Agent; Southbury (CT); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Job summary

Taylor Forsberg - State Farm Agent in Connecticut is seeking a Customer Service Representative to deliver exceptional client experiences and support the agency's growth. You will respond to inquiries, provide policy information, assist with changes, and coordinate with team members to meet community needs.

The role emphasizes attentive service, record-keeping, and the potential for internal growth for driven, customer-focused candidates in a collaborative environment.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented with ability to multitask.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Taylor Forsberg - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.