Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Shreveport (LA); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

401(k) matching

Job summary

Joel Girouard - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and assist customers with insurance and financial needs in a fast-paced office in Shreveport, LA. You will build relationships, resolve inquiries, and coordinate with team members to support community members.

The role emphasizes accuracy, clear communication, and a genuine desire to help, with opportunities for advancement and access to training and development within a thriving

Qualifications

• Customer service mindset and dedication to helping clients.
• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits

• Opportunity for advancement


• Training & development


• 401(k) matching

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with Joel Girouard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Joel Girouard - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Joel Girouard - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.


• Our office is located in 460 East Bert Kouns Industrial Loop, Shreveport LA 71106.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.